iPod Displays Error to go to Apple Support by Simpson

Apple iPods are included with a particular internal software that allows it to synchronize with a Windows or Macintosh computer system and play various audio and video files. At start, iPod software was developed only to work with Mac OS, but the present iPods can work with Mac OS X and Windows. But iPod software can get corrupted, thus forcing you to restore the iPod in question. Since the iPod restoration process deletes all the data it contains, it becomes essential that you use your recent data backup to retrieve all the lost data. However, when backup cannot give the required results, you should use iPod Data Recovery tools that are the commercial applications designed to recover and restore lost iPod contents.
As an instance, when you turn on your iPod, you might observe an Apple logo or a sad face icon, followed by below error message on screen:
"go to www.apple.com/support/ipod"
If you click this link, it directs you to Apple support website.
Cause
Such behavior is usually exhibited by iPod if any of the below conditions exists:
iPod software is corrupted Hardware issues
Solution
Try using these methods in order to resolve the above mentioned issues:
You should first try to reset your iPod several times. Try to force your iPod in Disk Mode. If you are able to do so, then it is a iPod software related issue. To troubleshoot such problems, you need to restore your iPod that will reinstall the iPod software and set your iPod to default settings with no data. Use your backup to retrieve lost iPod data. If you cannot put the iPod into Disk Mode, then it is a hardware problem. Your iPod needs to be serviced.
After restoring the iPod if you find that data backup is incompetent to offer complete data restoration, you need to use iPod recovery applications. iPod Data Recovery tools are designed with safe and advanced data recovery technology to examine a logically crashed iPod and to extract all the lost videos, images, documents, audio books and other data.
Stellar Phoenix iPod Recovery is a fully-competent data recovery tool for iPod Nano, iPod Classis, iPod Mini and iPod Shuffle. It is a non-destructive iPod data recovery utility designed to recover all music files, graphics, videos, documents and other contents from iPod. The application includes advanced features like File Mask, File Filter, Find File and more.